🤖 AI in Customer Experience
📞 Chatbots Expand And Backfire
AI agents are now central to business operations across WhatsApp and other platforms, offering around-the-clock sales and support.
Still, a notable failure by Air Canada's chatbot, which led to a legal complaint, highlights the dangers of poor AI oversight.
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⚖️ AI Risk
🧠 AI Ethics Pioneer Introduces Risk Formula
Max Tegmark has proposed the “Compton constant,” a theoretical model to calculate the existential risks posed by Artificial Super Intelligence (ASI).
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🏗️ AI in Construction
🚧 Drones & Predictive Tools on the Rise
The construction sector is integrating AI drones and analytics to enhance safety and optimize timelines, marking a tech-driven industry shift.
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🏛️ AI Shapes Art & Architecture
🖼️ Venice Biennale Goes AI-First
At the Venice Architecture Biennale, artists showcased how AI can design cities, buildings, and autonomous public installations, pushing creative boundaries.
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🧬 AI in Healthcare
🧑⚕️ Doctors vs Chatbots
AI chatbots are being evaluated for their ability to provide medical guidance. Early results show promise, but experts caution against removing human oversight.
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