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Landbot - AI Agent & Chatbot Builder - Custom Platform (Freemium) Business AI

Landbot - No-Code AI Agent & Chatbot Builder for Web, WhatsApp, and Revenue Teams

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Landbot is a no-code conversational automation platform for building AI agents and chatbots across websites, WhatsApp, Facebook Messenger, and API-connected experiences. It is built for marketing, sales, support, and operations teams that need to capture leads, qualify demand, answer customer questions, book meetings, and pass sales-ready conversations to the right people without relying on engineering teams.

The platform stands out by pairing structured chatbot logic with AI responses, visual workflow building, human takeover, analytics, and a wide integration layer. Teams can begin with templates, build manually, use AI Copilot, connect CRM and business-tool data, then publish and refine conversations from a single workspace.

Key Features & Benefits of Landbot

🤖 AI Agent & Hybrid Flow Builder

Build AI-powered agents while preserving the reliability of structured workflows.

Features:
🔹 No-code visual builder for chatbot and AI agent workflows
🔹 AI agents that can be blended with rule-based flows
🔹 Custom knowledge support for trusted answer generation
🔹 Tone, boundary, and handoff controls
🔹 AI Copilot for workflow creation and editing

Benefits:
✅ Create conversational experiences without engineering support
✅ Keep AI interactions aligned with business rules
✅ Personalize responses using approved content
✅ Reduce setup friction for marketing, sales, and support teams

🌐 Website, WhatsApp & Multi-Channel Deployment

Deploy conversational experiences where customers already engage.

Features:
🔹 Website chatbot deployment with flexible embedding options
🔹 WhatsApp automation for marketing, support, campaigns, and notifications
🔹 Facebook Messenger and API channel support on eligible plans
🔹 WhatsApp opt-in tools and campaign management
🔹 Free WhatsApp test environment while building

Benefits:
✅ Capture and qualify visitors in real time
✅ Provide automated assistance outside business hours
✅ Run lead generation and support workflows across channels
✅ Maintain continuity between automated and human conversations

🔌 Integrations, Webhooks & Developer Tools

Connect conversations to the systems teams already use.

Features:
🔹 Native integrations including Zapier, Webflow, WordPress, Stripe, Slack, Shopify, Calendly, Segment, SendGrid, Dialogflow, Google Sheets, HubSpot, Mailchimp, Airtable, Carrd, and n8n
🔹 Webhooks and API connectivity
🔹 Chat API for messaging-channel management
🔹 Platform API for account, CRM, and help desk integrations
🔹 Official SDK for embedding conversational experiences

Benefits:
✅ Sync lead, customer, and conversation data with business tools
✅ Trigger workflow actions from chatbot interactions
✅ Support custom enterprise and developer use cases
✅ Keep sales, support, and marketing stacks connected

📊 Lead Qualification, Analytics & Optimization

Measure and refine conversational performance over time.

Features:
🔹 Lead scoring, variables, conditions, formulas, and A/B testing
🔹 Goals, reports, and drop-off analysis
🔹 Conversion, completion, and funnel performance tracking
🔹 Dynamic data for personalized conversation paths
🔹 CRM and marketing-stack syncing for clean lead data

Benefits:
✅ Route high-intent leads to sales faster
✅ Identify friction points in chatbot flows
✅ Improve campaign and funnel performance
✅ Reduce manual qualification work for teams

🧑Human Takeover & Team Operations

Blend automation with live support when conversations need a person.

Features:
🔹 Human takeover rules
🔹 Central team inbox
🔹 Live chat support capabilities
🔹 Agent and conversation management
🔹 Priority support and dedicated success manager on Business plans

Benefits:
✅ Escalate complex questions to human agents
✅ Manage automated and live conversations in one place
✅ Improve support responsiveness without removing human oversight
✅ Support larger teams with operational controls

Category	Details
Primary use	Building AI agents and chatbots for websites, WhatsApp, Facebook Messenger, and API-connected conversations
Best for	Marketing, sales, support, operations, agencies, startups, and enterprises
Inputs	Visitor/customer messages, form-style responses, buttons, fields, knowledge base content, CRM or app data
Outputs	Qualified leads, booked meetings, support responses, notifications, campaign conversations, synced data
Differentiator	Combines AI agents with rule-based chatbot control, integrations, analytics, and human handoff
Deployment	Web app; website embed; WhatsApp automation; Facebook Messenger and API support on eligible plans
Integrations	Zapier, Webflow, WordPress, Stripe, Slack, Shopify, Calendly, Segment, SendGrid, Dialogflow, Google Sheets, HubSpot, Mailchimp, Airtable, Carrd, n8n, Webhooks, API
Security	SOC 2 compliant and GDPR compliant listed by Landbot; Business plan includes documentation review for InfoSec, Legal, and more
Limitations	Plan limits vary by channel, chats, AI chats, seats, WhatsApp fees, integrations, and support level